Introduction
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Information We Collect
We collect personal data to provide and improve our services, including but not limited to:
- Your name, contact details, and payment information when booking a room
- Preferences shared during your stay
- Technical data such as IP address and device information when using our website
How We Use Your Information
We use your information to:
- Facilitate reservations and provide customer service
- Enhance your experience with personalized services
- Comply with legal obligations
- Send promotional offers and updates (with your consent)
Sharing of Information
We respect your privacy and do not sell your personal data. However, we may share it with:
- Service providers who assist with hotel operations
- Authorities to comply with legal requirements
- Marketing partners (only with your explicit consent)
Data Security
We implement robust measures to protect your data, including encryption and secure servers. While we strive to safeguard your information, no method of transmission or storage is completely secure.
Your Rights
You have rights concerning your personal data, including:
- Accessing and reviewing your data
- Requesting corrections or deletions
- Withdrawing consent for marketing communications
Cookies and Tracking
Our website uses cookies to enhance user experience and track performance. You can manage cookie settings through your browser.
Policy Updates
We may update this policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: enquires@regalhorizonshotel.com
- Phone:+1 365-580-85263
- Mail: info@regalhorizonshotel.com, 125 Delhi St, Guelph, ON N1E 4J5, Canada
